Microsoft Dynamics 365

Marketing

Bring your customers into focus with Microsoft's new customer experience platform. Siloed data can make it difficult to get a holistic view of your customers and create lasting relationships. Here's how to get the visibility you need

Other Solutions

Harness the value of your customer data to create personalized experiences

Have your own customer relationship

Connect directly with your own customers on their own terms with full data ownership.

Win Fans

Predict customer intent to deliver the right content on the right channel and at the right time.

Engage in new ways

Deliver connected customer experiences across all touchpoints with AI-orchestrated journeys.

Harness the value of customer data
Use your data to create great experiences

Use an internal data solution to have the freedom to harness and utilize the value of your customers' data.

Harness the value of customer data
Predict the customer's intention
Predict the customer's intention
Determine the next best opportunity or action

Deploy AI models to keep pace in customer lifecycle value, transactional churn, and subscription churn.

Deliver end-to-end experiences
Connect experiences

Connect all aspects of the customer experience (data, channels, content, and platforms) for consistent engagement across all touchpoints.

Deliver end-to-end experiences
Promote marketing effectiveness
Promote marketing effectiveness
Get stronger results

Track business goals, journey performance, and content effectiveness using real-time KPIs and dashboards.

Increase advertising performance
Improve return on advertising investment

Maximize advertising performance by combining native and search ad campaigns to increase traffic and conversion rates of digital prospects.

Increase advertising performance
Take Advantage of Smart E-Commerce
Take Advantage of Smart E-Commerce
Deliver better experiences with a unified platform

Unify back-office, in-store, e-commerce, and call center experiences on a single platform to enable seamless engagement across multiple channels.

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